How to View the Latest Synchronization Results

If you experience difficulty synchronizing with the OnTime services, check your latest synchronization results for useful troubleshooting information.
To view your recent synchronization results, follow these steps:
  1. Open OnTime Management Suite or OnTime Dispatch.
  2. Select the Data tab.
  3. Select Logs and open Last Synchronization Results in the dropdown.
  4. The logs can be analyzed or shared with the OnTime support team if further assistance is required.