How to Resolve: Microsoft Data Access Components - Would you like to download and install those now?

"Microsoft Data Access Components - Would you like to download and install those now?" is a message you may receive when importing or exporting information from OnTime to Microsoft Office.
  1. Close the OnTime Management Suite or OnTime Dispatch program.
  2. From the Programs and Features window under the Windows Control Panel, locate and uninstall Microsoft Access Database Engine.
  3. Once the program is uninstalled, try to import/export data to or from OnTime.
  4. You will receive the message again about updating the Microsoft Data Access Components. Select Yes to install it.
Alternatively, you can download and install the Microsoft Data Access Components directly from Microsoft's website: Microsoft Access Database Engine 2016
Please contact customer support for assistance if you do not feel comfortable performing these steps.