How to Adjust Your Subscription Level

OnTime currently offers three subscription levels, each with a specific set of features that will benefit your business. Upgrading (or downgrading) is easy and can be done without contract extensions or fees. Follow the directions below to change your subscription.

Step 1: Choose a Subscription Plan

Review the different subscription plans available for OnTime and determine which best fits your needs.

Review Subscription Plans

Step 2: Submit a Change Request

Adjust Your Subscription Using a Web Browser

Visit the My Account portal.
Log in using the same credentials you would use to log in to OnTime Management Suite.
Once logged in, click Upgrade my subscription or Downgrade my subscription.
Choose the desired subscription plan.
Click the Upgrade/Downgrade My Subscription button to complete the process.

For billing purposes, we generally allow you to make these changes once a month; however, if you require that changes take effect immediately, please contact us and we can accelerate your request.

“

OnTime 360 has allowed us growth that would have been otherwise impossible. The ability to pay based on volume, use any cell provider and not have to host locally allowed us to get a powerful software package that would have been otherwise cost prohibitive for a small company. Over the years since we've been able to grow many times over, surpassing all other companies in our market who had been in place much longer. OnTime 360 was one of our key advantages that led to our success and one of the best business decisions I've made to date.

”

Zach Woody | Dash Delivery, Inc.

How to Adjust Your Subscription Level

Step 1: Choose a Subscription Plan

Step 2: Submit a Change Request

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