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OnTime Plans and Pricing

30 Day Money Back Guarantee OnTime's pricing is simple: One low monthly payment gives you access to all of the software and services needed to run your delivery business effectively. The subscription plan can be adjusted[1] each month as your business needs change.

  • Start Subscription Plan

    Start

    $99 / month
    + $249 account activation

    • Includes 250 shipments *
      $0.40 per additional shipment
    • Unlimited users
    • Unlimited customers
    • Unlimited technical support via telephone and email
    • Basic Customer Web Portal
    • OnTime Mobile applications for field personnel
    • Premium mapping and lookup services, including professional geocoding and GPS support
    • Built-in report customization
    • GPS user tracking and bar code scanning support for OnTime Mobile
    • Dispatching, order entry, and tracking
    • Powerful pricing calculations
    • Advanced route optimization
    • Auditing of record changes: 30 days
    • Works online and offline
    • Ease of Mind:
      • No contracts
      • No commitments
      • No hidden fees
      • 30 day satisfaction guarantee
  • Grow Subscription Plan

    Grow

    $249 / month
    + $249 account activation

    • Includes 700 shipments *
      $0.35 per additional shipment
    • All features from START
    • Unlimited users
    • Unlimited customers
    • Unlimited technical support via telephone and email
    • Partner Data Exchange
    • Standard Customer Web Portal
    • OnTime REST & SOAP API
      • Initial 10,000 transactions included *
      • Maximum of 100,000 transactions per month
    • Generate, send, post, and customize invoices
    • Publish report customizations
    • Company performance dashboard
    • Access to OnTime Extensions and add-ins
    • OnTime Mobile route optimization
    • Advanced features:
      • Route stop scheduling
      • Route stop pricing
      • Employee time clock
      • Compensation reports for payroll
      • Global Quick Views
    • Accounting software integration:
      • QuickBooks Desktop/Enterprise
      • QuickBooks Online
      • FreshBooks
      • Xero
  • Scale Subscription Plan

    Scale

    $499 / month
    + $249 account activation

    • Includes 1600 shipments *
      $0.30 per additional shipment
    • All features from GROW
    • Unlimited users
    • Unlimited customers
    • Unlimited technical support via telephone and email
    • Branch management features
    • Automatic route optimization
    • Custom report authoring environment
    • Vehicle management, tracking, and playback
    • OnTime REST & SOAP API
      • Initial 20,000 transactions included *
      • No maximum number of API transactions
    • Advanced Customer Web Portal where visitors can:
      • Enter orders
      • Get price estimates
      • Track orders
      • Access order history
      • Access a personal address book
      • Print shipping labels
      • View invoices
      • Make payments
      • Export reports and data
    • Advanced customization of Customer Web Portal appearance with HTML & CSS
    • HIPAA and GDPR compliant features
    • White labeling of OnTime Customer Web Portal and Mobile Web
    • SSL certificate for custom host names
    • Replication of data to Microsoft Access and SQL Server
    • Extended auditing of record changes: 90 days
  • Custom Subscription Plan

    Custom

    From $499 / month
    + $249 account activation

    • Includes 0 shipments
      Less than $0.30 per shipment
    • All features from SCALE
    • Unlimited users
    • Unlimited customers
    • Unlimited technical support via telephone and email
    • Designed for high volume accounts
    • Discounts available at higher volume (20,000+ shipments per month)

Growing Beyond Your Subscription Plan

OnTime's features and capacity scale with the volume processed by your business. This ensures that you get features and capabilities at the best value for your business each and every month. As your business grows beyond the capabilities included within your subscription plan, you can scale up using the following options:

Need Additional Shipments?

Each plan includes a number of shipments. Additional shipments will add to the monthly fee.

Need Additional API Transactions?

API costs are $1.00 per 1,000 transactions, beyond the monthly initial transactions included.

Need Advanced Route Optimization?

Advanced route optimization is offered for as low as $0.20 per optimization.

What You Can Expect

  • No contracts or long term commitments are required
  • No hidden fees. Our prices are plainly posted, not hidden behind a sales call
  • Straight-forward and fair pricing based on your usage and features desired
  • 30 day money back guarantee on your new account
  • Serious customer support, driven to help you succeed

Calculate Your Savings Get an Estimate Compare Subscription Plans

1. Switching between subscription plans is performed on the first day of a calendar month. Please contact us before the first day of the month for which you would like to make the change. Changes made on or after the first day of the month may not take effect until the following month.

Thanks for working hard with everything you do to help make improvements to this system for us and the hundreds of other courier companies out there. It’s people like you with a company like On Time that really make a difference and show that you really do care about the product and with retaining existing customers. The customer support and the fact that you guys stand behind your product is just unbelievable.

George Shea | First State Couriers