Restaurants and grocers that provide local delivery services want to see their shipments completed quickly, reliably, and simply. Delivery software provided by OnTime 360 can help execute deliveries fast and manage drivers in the field. Here are just some of the features OnTime provides to in-house couriers at restaurants and grocery stores:
QuickBooks Integration
Use OnTime's built-in ability to communicate with your QuickBooks accounting information. Easily post invoices and received payments from OnTime to QuickBooks. Communication between OnTime delivery software and QuickBooks requires QuickBooks Professional version 2002 or later. Also works with QuickBooks Online.
Vehicle Management
Vehicle management, including maintenance tracking and vehicle capability recommendations.
Allow OnTime delivery software to track your vehicles and their required maintenance. When a scheduled mileage or date is reached, you are notified that a particular vehicle is in need of maintenance.
First Class Customer Support
The OnTime support team, along with 24/7 access to tutorials, blogs, and other self-service tools.
Our online
support tools and resources are always available. Our team of in-house experts is just a call or email away. We make it easy to get fast and effective answers to your questions.
Tracking and Tracing
Locate, view, and edit information about a package or shipment from a common interface.
Fast access to the details of any order is important to your team. This window offers that access and takes the guess work out of making changes. For instance, if a customer calls to requests a change in service, how long does it currently take to calculate the difference in price, notify the drivers, and send out notification updates? With OnTime tracking and tracing, this process is handled with a click of your mouse; the rest is taken care of automatically.
Order Entry
Comprehensive order entry tools.
Every customer has unique needs, including collection/delivery points, pricing, notifications, and options. With OnTime delivery software, managerial users may set up a customer one time with all of their specific needs. Afterwards, when a dispatcher starts to type in the customer's name, auto complete will suggest a matching customer. When the dispatcher selects a customer, the customer’s profile will load and all unique requirements will be set. Your dispatchers will be better informed and able to offer a higher level of service to customers.
Auto-Complete Data Entry
Start typing and automatically see and select the suggested records.
OnTime significantly streamlines data entry by suggesting customers and locations as you type. This feature offers minimal reliance on the mouse and allows an order to be entered and dispatched within 15 seconds.
Support for Smartphones
Tested support and apps for Apple iPhone, Google Android, and more mobile devices.
Modern smartphones offer the compelling ability to handle many business related tasks from a single mobile device. OnTime Mobile Web offers an experience optimized for drivers using the Apple iPhone, Google Android devices, and many more.
GPS
Track driver location with a global positioning device.
OnTime Mobile supports GPS tracking with GPS enabled devices (Windows Mobile, iPhone, BlackBerry, Android). When enabled, OnTime’s GPS connectivity will transmit the driver's position to dispatch throughout the day.
Extensible Platform for Site Integration
API made available as a comprehensive set of REST based and SOAP based XML web services built on open standards.
OnTime is a scalable platform that will grow in all directions with your business. The OnTime API allows an OnTime account to be connected with other software systems. The API can be used to create, update, and track orders in real-time.
Learn more about the OnTime API.
Customer Web Portal
A website for your customers. Ready out-of-the-box as an addition to your website.
Give your customers direct access to dispatching tools, order history, and personal address books. As a part of OnTime, the web portal is updated in real-time, allowing your customers to enjoy a higher level of service.
Time Clock
Dispatchers and drivers can clock in and out using the OnTime applications. The system will track exact time logged, distance driven, and orders processed.
Using the powerful wage calculation tools in OnTime, the system can calculate the exact wage that a dispatcher or driver should receive for any given period. This functionality simplifies payroll and will adapt to any pay period schedule: once a week, once a month, every other Friday. Based on virtually any combination, OnTime logistics software will provide the exact calculations that you want.
Custom User Defined Fields
Create up to 50 additional fields to collect the exact data your business needs.
You may create additional fields that specifically address the needs of your business. These fields will appear to all of your users and customers across OnTime.
Exact Distance with Geocoding
OnTime includes mapping and routing services that calculate the exact distance, by road, from point A to point B.
OnTime can automatically calculate exact mileage between two points. This functionality is a web service that is included in OnTime courier software; you never have to pay extra for the service, there's no extra software to install, and it's always up-to-date. We source maps from 68 different providers, so you can choose the map that works best for you in your area. Google Plus Codes and what3words are also supported for worldwide addressing.
Shipping Label and Other Reports
Allow customers to view print a variety of reports through your OnTime Customer Web Portal.
Customers may print out their own shipping labels, waybills, and bills of lading. Your customers will be able to view information quickly, without contacting your company directly. Digital Waybill and Bill of Lading reports are available in a variety of formats. Additionally, customers can print out shipping labels, along with barcodes, to affix to their shipments before your driver arrives.