Step 1: Prepare your request
To successfully evaluate your project, we need several details. Your request should include the following information. Please be as specific and detailed as possible.
- Your name
- Email address
- Phone number
- Name of your organization
- Complete address
- Website URL
- Your business sector (e.g., healthcare, manufacturing, government, etc.)
- If you are already an OnTime customer, provide your OnTime Company ID.
- Provide an overview of project to be developed:
- What is the main purpose of the project?
(e.g., streamlining data between systems, automating processes, improving reporting capabilities.)
- What are the key objectives you want to achieve?
(e.g., reduce manual work, improve data accuracy, enable new features.)
- What software systems are you currently using that need to be connected?
(Please provide the names of the software or platforms.)
- Do these systems have any known ways to connect with other software?
(e.g., API, file exports, or specific integrations they already support.)
- What type of data needs to be shared between the systems?
(e.g., customer information, sales data, inventory levels.)
- How often does this data need to be updated or synchronized?
(e.g., real-time, hourly, daily.)
- How much data will be shared or processed during use of the project?
(e.g., number of records per day, size of files, number of transactions.)
- How many users or departments will rely on this project?
- Are there any specific security requirements for handling the data?
(e.g., data encryption, user access controls, compliance with regulations like GDPR.)
- Is any of the data sensitive or confidential?
(e.g., personal information, financial data.)
- When do you need the project to be completed?
(Please provide any deadlines or timeframes you have in mind.)
- Are there any key dates or milestones we should be aware of?
(e.g., product launch, end of the fiscal year.)
- Do you have a budget range for this project?
(Providing a range helps us tailor the solution to your financial expectations.)
- Are there any financial constraints or priorities we should know about?
- Do you have any documentation or resources about your current systems?
(e.g., user manuals, system diagrams, or any relevant files.)
- Is there a team member or contact person who can provide more technical details if needed?
- Will you need ongoing support after the project is completed?
(e.g., for troubleshooting, updates, or system monitoring.)
- Do you have any existing support agreements or contracts that we should consider?
- How will you measure the success of the project?
(e.g., reduced processing time, fewer errors, increased productivity.)
- Are there specific features or results that are particularly important to you?
- How would you like to receive updates on the project?
(e.g., regular meetings, email summaries, project management tools.)
- Who will be the main point of contact for this project?
(Please provide their name, role, and contact information.)
- Are there any future expansions or additional integrations you are considering?
(Knowing this can help us design a solution that is scalable and adaptable.)
- Do you foresee any changes in your systems or processes that could affect the project?
- As possible, provide the technical details required for the project:
- Existing Systems: Details about the current systems, platforms, and technologies that will be integrated.
- Operating Systems: Versions and types of operating systems in use.
- Data Volume: Expected data size, frequency of data exchange, and peak loads.
- Data Mapping: Required data transformations, mappings between different systems, and any necessary data cleaning.
- APIs: Specifications for existing APIs, including authentication methods, rate limits, and available endpoints.
- Web Services: Details on SOAP or RESTful services, WSDL files, and service documentation.
- Middleware: Any middleware or integration platforms already in place (e.g., enterprise service bus, message brokers).
- Third-Party Services: Information on external services or applications that need to be integrated.
- User Authentication: Mechanisms for user authentication (e.g., OAuth, SSO, LDAP).
- API Security: Details on API key management, token expiration, and security protocols.
- Performance Requirements: Minimum acceptable performance metrics, such as response times, throughput, and latency.
- Testing Environments: Information on staging or sandbox environments, including configurations and data sets.
- Validation Criteria: Acceptance criteria for integration success, including specific use cases or scenarios.
- Monitoring & Logging: Requirements for system monitoring, logging, and alerting mechanisms.
- Technical Documentation: Availability of current documentation and requirements for new documentation.
- Support Structure: Information on support teams, SLAs, and escalation procedures.
- Training: Requirements for training on new systems or integrations.
- Regulatory Requirements: Industry-specific regulations that need to be adhered to during integration.
- Audit Trails: Requirements for maintaining audit trails, logging, and reporting for compliance.
- Attach or link any documentation or specifications related to the planning of this project.
- Are there any other details or requirements you would like to share with us?
Step 2: Email your request
Send your completed request to: development@vesigo.com
A member of our team will contact you regarding your request.