What is Considered a Shipment?

For billing purposes, OnTime defines a shipment as "a record containing information about the transportation of an object from one place to another." A shipment typically consists of a collection location, delivery location, and information about how the object will be transported. Within OnTime, this is often referred to as an Order.

A shipment is always represented in the Tracking view of the OnTime desktop applications as a single row.

The users of an OnTime account are in control of the number of shipments/orders submitted.

If you have additional questions about shipment pricing, contact OnTime Sales.

Thanks for working hard with everything you do to help make improvements to this system for us and the hundreds of other courier companies out there. It’s people like you with a company like On Time that really make a difference and show that you really do care about the product and with retaining existing customers. The customer support and the fact that you guys stand behind your product is just unbelievable.

George Shea | First State Couriers