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What is Considered a User?

For billing purposes, OnTime defines a user as "any employee, independent contractor, agent, or partner who logs in to your OnTime account via one of the OnTime applications." Typically, each worker will have their own user account.

The administrators of an OnTime account are always in control of the number of users.

Who Is NOT Considered a User?

  • Employees that do not need to use the OnTime software would not need to be set up as users.
  • Your customers, shippers, or clients are not considered users. OnTime gives you unlimited customers for no additional cost.

If you have additional questions about user accounts, contact OnTime Sales.

OnTime 360 has allowed us growth that would have been otherwise impossible. The ability to pay based on volume, use any cell provider and not have to host locally allowed us to get a powerful software package that would have been otherwise cost prohibitive for a small company. Over the years since we've been able to grow many times over, surpassing all other companies in our market who had been in place much longer. OnTime 360 was one of our key advantages that led to our success and one of the best business decisions I've made to date.

Zach Woody | Dash Delivery, Inc.